Terms of service

At Mayville Vision LLC, our goal is simple: to give you clear vision and peace of mind. These terms aren’t here to overwhelm you—they’re here to explain how we work, how we protect your information, and what you can expect when you choose us for your eye care.

Using Our Website

Our website is designed to share helpful information about eye health, glasses, contacts, and our services. While we do our best to keep everything accurate and up to date, the content is for educational purposes only and should not replace a professional exam. If you have questions about your vision, we encourage you to schedule an appointment with our team.

Appointments & Services

Appointments can be made online, over the phone, or in person. Once your request comes in, our staff will confirm the details with you. We understand life gets busy—if you need to reschedule, just let us know as soon as possible so we can make space for other patients too.

When you come in, we’ll provide care tailored to your needs. Sometimes emergencies or unforeseen issues may affect scheduling, but we do our best to keep things running smoothly for everyone.

Payments & Insurance

Payment for services is due at the time of your appointment unless prior arrangements have been made. We work with many insurance providers, but since every plan is different, it’s important to check your coverage ahead of time. If insurance doesn’t cover the full amount, the remaining balance will be your responsibility. Our team is always happy to help explain your options.

Your Privacy Matters

Caring for your eyes means caring for your information too. We follow HIPAA guidelines to keep your medical details safe, private, and used only for your care, billing, or as required by law. We don’t sell or share your information for marketing purposes. For full details, please see our Privacy Policy.

Content & Ownership

The images, wording, and design on our site represent who we are as a practice. Please don’t copy, reproduce, or use them without our permission.

Outside Links

Sometimes we share links to outside resources that may be useful. While we do our best to recommend helpful sources, we can’t control or guarantee the content on those external sites.

Keeping Things Up to Date

We may update these terms from time to time. If changes are made, we’ll post the updated version here with a new effective date. By continuing to use our website or services, you accept the updated terms.